Shipping Policy

Processing Time & Shipping Costs
Shipping costs vary based on the destination. To get an exact calculation, add your items to the cart, proceed to checkout, and enter your mailing address. The shipping cost will update automatically.

Shipping & Handling
Orders are processed Monday through Friday, excluding holidays observed by the Post Office (e.g., New Year’s Day, Presidents’ Day, Thanksgiving). Processing time is 3-5 business days during regular seasons, with potential delays during holidays.

Flat Shipping Rate

  • Standard Shipping: $5.99
  • Estimated Delivery: 7-15 business days (regular seasons) or longer during holiday seasons.

Estimated Shipping Times by Location

  • United States: 7-15 business days
  • Canada, Europe, Australia, New Zealand, Asia: 10-30 business days
  • Mexico, Central & South America: 15-30 business days
  • Rest of the world: 10-30 business days

Late Deliveries
While we strive for timely delivery, delays can occur due to unforeseen events such as incorrect addresses, severe weather, or customs procedures. Palraer Store is not responsible for delays caused by such events.

Order Tracking
You will receive a tracking link via email. Please allow 2-4 days for the carrier to scan your package into their system. If no tracking information appears, it means the package hasn’t been scanned yet.

Multiple Item Orders
If you ordered multiple items, they may be shipped separately to ensure faster delivery. Don’t worry if all items don’t arrive at the same time—they are on the way.

Missing Order Confirmation
If you haven’t received order confirmation emails, it may be due to an incorrect email address. Contact us to correct the issue.

Contact Us
For any questions, email us at [email protected]. We aim to respond within 1 business day.

Multiple Addresses
We do not ship to multiple addresses for a single order. For multiple destinations, please place separate orders.

PO Boxes and APO/FPO Addresses
We ship to PO Boxes and Military APO/FPO addresses via DHL Global Mail and USPS. Delivery to APO addresses may take up to 45 additional days. Tracking may be unavailable once the package enters the military mail system.